RDCO Self Service Password Reset Instructions
Please read before continuing:
When you continue from this page, you will be asked to verify your identity using:
- Microsoft Authenticator, and
- A text message or phone call to your registered phone number
After verification, you will be given two options:
- Reset your password, or
- Unlock your account without changing your password
Password requirements (if you choose to reset your password)
Your new password must meet all of the following requirements:
- At least 11 characters long
- Complex, containing 3 of the following 4:
- Uppercase letter (A-Z)
- Lowercase letter (a-z)
- Number (0-9)
- Symbol (such as ! @ # $ %)
- Does not contain your name
- Has not been used before
Ready to continue?
When you are ready, click CONTINUE below to start the self-service password reset process.
If you receive a message that you aren't registered for self-service password reset, or if you need help, contact the RDCO Help Desk.